General Board

Bluetooth 4.0 on Galaxy S3

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oyvind.ronningstad@, Jun, 20, 2012 08:09
The S3 does not seem to be using the Bluetooth 4.0 capability at all. It doesn't discover devices (in the settings or in-app, using the Broadcom-ble library), and isn't discoverable. It discovers BT Classic devices just fine.

Does anybody know how to utilize Bluetooth 4.0 on the Galaxy S3? 
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oyvind.ronningstad@, Jun, 20, 2012 09:40 Post #1
Thanks! 
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 
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mogens@, Jul, 06, 2012 20:07 Post #2
I just updated my S3 to build IMM76D.I9300XXALF6 - but still does NOT work:

- Cant start applications using broadcom-ble as the device hasnt got the native library (INSTALL_FAILED_MISSING_SHARED_LIBRARY)
- S3 cant detect BLE devices
 
Can we at least get an official statement that the Galaxy S3 IS NOT "Bluetooth Smart Ready" even though it is sold as such? Doesnt seem to be able to connect to BLE devices and has no API for smart ready communication. I know that there are issues with Android API not supporting BLE - but then the S3 never should have been sold as a smart ready phone (event though that might have looked bad in the S3 vs iPhone comparisons).

Or is there something I am completetly missing here? Is there anything I can do to use the S3 for Bluetooth Smart app development?


 
Originally posted by : j.sendlewski@

 Hi,

The schedule for bugfixes and system updates is out of my scope so I can't give you any information.

Regards,
Jakub Sendlewski
Samsung Developers
 
 
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csaba.bodor@, Jul, 10, 2012 14:50 Post #3
Hi Jakub!

Altough I understand that you are not in the position to give out such information, I think that your answer is unacceptable. 

Just like the other commenters above, many of us bought the SIII only for its official BLE support, but the device has no support for it from any point of view. 

Altough i don't think this was on purpose, but this is clear missleading of your customers.

If the information what would help us decide to by new phones with real BLE support or your correction will be in time for us is out of your scope, then you should help us get in touch with one of your supperiors who has the right to give us such an information.

Thank you in advance! Regards,
 Csaba Bodor 


 
Originally posted by : j.sendlewski@

 Hi,

The schedule for bugfixes and system updates is out of my scope so I can't give you any information.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@

Thanks.

Does this mean that  it should be fixed in the next software update? Do you know when that will be?

 
Originally posted by : j.sendlewski@

 Hi,

First of all thank you for reporting this bug.

We've confirmed this bug and sent it to our technicans.

It will be fixed in the future release.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

 Did you receive my emails?
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 

 

 

 

 
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j.sendlewski@, Jun, 26, 2012 07:38 Post #4
 Hi,

The schedule for bugfixes and system updates is out of my scope so I can't give you any information.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@

Thanks.

Does this mean that  it should be fixed in the next software update? Do you know when that will be?

 
Originally posted by : j.sendlewski@

 Hi,

First of all thank you for reporting this bug.

We've confirmed this bug and sent it to our technicans.

It will be fixed in the future release.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

 Did you receive my emails?
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 

 

 

 
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oyvind.ronningstad@, Jun, 22, 2012 15:14 Post #5
Thanks.

Does this mean that  it should be fixed in the next software update? Do you know when that will be?

 
Originally posted by : j.sendlewski@

 Hi,

First of all thank you for reporting this bug.

We've confirmed this bug and sent it to our technicans.

It will be fixed in the future release.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

 Did you receive my emails?
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 

 

 
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mogens@, Jul, 03, 2012 07:08 Post #6
 
Originally posted by : j.sendlewski@

 Hi,

First of all thank you for reporting this bug.

We've confirmed this bug and sent it to our technicans.

It will be fixed in the future release.

Regards,
Jakub Sendlewski
Samsung Developers
 
 

Any idea what release this will be? 

I actually bought the S3 to do Bluetooth smart (BLE) development - but apparently it is impossible atm. 

The S3 does not find BLE devices and the broadcom-api wont work as it requires a native library that isnt on the device.


 
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j.sendlewski@, Jun, 22, 2012 14:16 Post #7
 Hi,

First of all thank you for reporting this bug.

We've confirmed this bug and sent it to our technicans.

It will be fixed in the future release.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

 Did you receive my emails?
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 

 
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oyvind.ronningstad@, Jun, 22, 2012 11:19 Post #8
 Did you receive my emails?
 
Originally posted by : j.sendlewski@

 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 

 
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j.sendlewski@, Jun, 20, 2012 09:39 Post #9
 Hi,

Yes it should discover all devices.

As soon as we'll receive the code we will start working on it.

So please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@


Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 

 
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oyvind.ronningstad@, Jun, 20, 2012 09:17 Post #10

Code is on its way.

Can you also answer this question?
 
Originally posted by : oyvind.ronningstad@
Is it supposed to discover 4.0 devices in the settings scan?
 
 

 
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j.sendlewski@, Jun, 20, 2012 08:57 Post #11
 Hi,

Thamk you for all the informations.


Could you send us your code on j.sendlewski@samsung.com? 

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oyvind.ronningstad@

I made an app which tries to find BT 4.0 heart rate monitors. Following the documentation of the broadcom-ble API, I find no 4.0 devices.

I find the same devices as when I scan from the settings of the phone, so one way to reproduce the problem is turning on a BT 4.0 discoverable device and trying to find it in the settings scan. Is it supposed to discover 4.0 devices in the settings scan?

I copied this from the 'About device' page:

Model number
GT-I9300

Android version
4.0.4

Baseband version
I9300XXLE8

Kernel version
3.0.15-554452-user
se.infra@SEP-74 #1
SMP PREEMPT Sun May 13 06:36:17 KST 2012

Build number IMM76D.I9300XXALE8

 
Originally posted by : j.sendlewski@

 Hi,

Could you send us some sample code so we can reproduce this isssue?

Also could you provide us detailed information about your device?

Software version etc.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

The S3 does not seem to be using the Bluetooth 4.0 capability at all. It doesn't discover devices (in the settings or in-app, using the Broadcom-ble library), and isn't discoverable. It discovers BT Classic devices just fine.

Does anybody know how to utilize Bluetooth 4.0 on the Galaxy S3? 

 

 

 
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oyvind.ronningstad@, Jun, 20, 2012 08:47 Post #12
I made an app which tries to find BT 4.0 heart rate monitors. Following the documentation of the broadcom-ble API, I find no 4.0 devices.

I find the same devices as when I scan from the settings of the phone, so one way to reproduce the problem is turning on a BT 4.0 discoverable device and trying to find it in the settings scan. Is it supposed to discover 4.0 devices in the settings scan?

I copied this from the 'About device' page:

Model number
GT-I9300

Android version
4.0.4

Baseband version
I9300XXLE8

Kernel version
3.0.15-554452-user
se.infra@SEP-74 #1
SMP PREEMPT Sun May 13 06:36:17 KST 2012

Build number IMM76D.I9300XXALE8

 
Originally posted by : j.sendlewski@

 Hi,

Could you send us some sample code so we can reproduce this isssue?

Also could you provide us detailed information about your device?

Software version etc.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

The S3 does not seem to be using the Bluetooth 4.0 capability at all. It doesn't discover devices (in the settings or in-app, using the Broadcom-ble library), and isn't discoverable. It discovers BT Classic devices just fine.

Does anybody know how to utilize Bluetooth 4.0 on the Galaxy S3? 

 

 
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j.sendlewski@, Jun, 20, 2012 08:20 Post #13
 Hi,

Could you send us some sample code so we can reproduce this isssue?

Also could you provide us detailed information about your device?

Software version etc.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : oyvind.ronningstad@

The S3 does not seem to be using the Bluetooth 4.0 capability at all. It doesn't discover devices (in the settings or in-app, using the Broadcom-ble library), and isn't discoverable. It discovers BT Classic devices just fine.

Does anybody know how to utilize Bluetooth 4.0 on the Galaxy S3? 

 
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lvp@, Jun, 21, 2012 14:42 Post #14
Hello fellows,

I tune in on your subject since I'm starting a project involving a Texas Instruments CC2541 BLE(Bluetooth Low Energy) project which needs to connect to a mobile like the Galaxy S3. Indeed with v4.0 this should be possible if the driver software is suited for it. It issues the same frequency but with double with 2MB instead of 1 MB and connect/transmission times shorter which, I think, implies different register settings in the chip. To achieve this, like with the Motrola RAZR, Samung should provide a liibrary(.jar) and an API. If not I like to know how to get it up and running? The market for this is really huge!

kind regards,
Laurent van Poppelen
Lautec Engineering bv
Netherlands

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lvp@, Jun, 23, 2012 15:49 Post #15
Hi, would also like to know when next release with bugfix might be expected. Also like to know the description of this specific bug? We need to know in which direction we have to stear our development!

thanks, Laurent
Lautec Engineering
the Netherlands
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yvesliu@, Jun, 26, 2012 23:04 Post #16
 I am in the same boat. Having the same issue. Please get us posted with any updates.
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yvesliu@, Jul, 10, 2012 22:42 Post #17
 I totally agree. We need to know if an update will be released soon, or what the schedule could be so we can plan our next move. Right now, we are just being kept in dark and have no idea if we should just buy another phone. Please advise or forward this to people who could answer these questions.
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cgates@, Jul, 11, 2012 17:09 Post #18
  j.sendlewski
I
s there a way to track the process of the fix through development?
Like a bug tracker, or something similar?
We all just want to know how and when we can deal with this issue.

Thanks
Chris

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j.sendlewski@, Jul, 30, 2012 13:12 Post #19
 Hi,

Unfortunately I do not have any additional information at this time.

Regards,
Jakub Sendlewski
Samsung Developers
Originally posted by : oliver.witt@

Are any updates on this issue availabe?

 
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oliver.witt@, Jul, 27, 2012 14:49 Post #20
Are any updates on this issue availabe?
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j.sendlewski@, Aug, 16, 2012 12:45 Post #21
 Hi,

I do not have any information at this moment so I'm afraid I won't be able to help but as soon as there will be official announcement I will inform you.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : sascha@

It seems that we are getting Jelly Bean (Android 4.1.1) as official Samsung Update at the end of the month.

A Preview Samsung ROM for Jelly Bean was released today. You can find it here:

http://www.sammobile.com/2012/08/16/i9300xxdlg4-galaxy-s-iii-android-4-1-1-jelly-bean-test-firmware/#comment-6244 

Can SAMSUNG or anyone else confirm whether the nasty bluetooth bug is corrected in this new version?

 
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sascha@, Aug, 16, 2012 09:32 Post #22
It seems that we are getting Jelly Bean (Android 4.1.1) as official Samsung Update at the end of the month.

A Preview Samsung ROM for Jelly Bean was released today. You can find it here:

http://www.sammobile.com/2012/08/16/i9300xxdlg4-galaxy-s-iii-android-4-1-1-jelly-bean-test-firmware/#comment-6244 

Can SAMSUNG or anyone else confirm whether the nasty bluetooth bug is corrected in this new version?
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airerich@, Aug, 16, 2012 22:14 Post #23
 Hello,
Any update on this?  When can we expect to be able to use bluetooth 4.0 devices with our galaxy s3s?
Thanks for your help.
-Erich
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j.sendlewski@, Aug, 17, 2012 07:34 Post #24
 Hi,

Like I said in earlier post I do not have any information on this matter right now.

Regards,
Jakub Sendlewski
Samsung Developers
 
Originally posted by : airerich@

 Any update on this?  thanks.

 
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airerich@, Aug, 16, 2012 22:27 Post #25
 Any update on this?  thanks.
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73221@, Sep, 07, 2012 05:14 Post #26
Hi,
Any update on this?

Or does anyone know if the bug is fixed in Android Jelly Bean?

Thanks for your help
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gaetan@, Sep, 09, 2012 09:18 Post #27
 For me it is very simple! You sell a phone with bluetooth smart technology ... It clearly dos not work so I demand a refund! I espacially bought this phone for this technology ... How stupid is that!
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bostjan1111@, Sep, 11, 2012 22:19 Post #28
 Anything new about Bluetooth support on S3? Will it be fixed in Jelly Bean update?

Thanks for answering!
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ruanjieyang@, Sep, 12, 2012 00:32 Post #29
We are almost waing for BLE solution for  3months .Is there any information about this from official. At least ,some anticipation from official is also appreciated.
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scotth@, Sep, 13, 2012 12:41 Post #30
Any info on this would be appreciated. I need this to work.
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maciej.olek@, Sep, 13, 2012 17:10 Post #31
Any news on this?
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2005wrx@, Sep, 16, 2012 03:36 Post #32
 I too would like an update.  There is an app in the Google play store called "Bluetooth Smart Scanner" that installs and works on the U.S. Galaxy S3.  It finds my Bluetooth low energy heart rate monitor.  So the hardware in the phone works, why doesn't Android recognize the heart rate monitor?  Is it an Android issue or is it a Samsung issue?  Any info appreciated.
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cgates@, Oct, 01, 2012 21:27 Post #33
 
Originally posted by : j.sendlewski@

Hi,

First of all, we are really sorry for the late answer.


We are deeply considering providing BLE Scan API with our Bluetooth development team.

We will reply answer soon and please check back this thread.

Please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers

 So Jakub,
It has been half a month, there is a new Jelly Bean realease out for the S3, people are starting to reverse engineer an existing app in the marketplace (that seems to work), and we have not heard back from you!!!
Does this new Jelly Bean release fix this problem or is there an API we can get that will fix this problem???
Time for another update!
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j.sendlewski@, Sep, 17, 2012 11:45 Post #34
Hi,

First of all, we are really sorry for the late answer.


We are deeply considering providing BLE Scan API with our Bluetooth development team.

We will reply answer soon and please check back this thread.

Please be patient and stay tuned.

Regards,
Jakub Sendlewski
Samsung Developers
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thbonnet@, Sep, 20, 2012 20:25 Post #35
 Please indicate when the faulty Bluetooth Smart will by fixed and how to update a Galaxy S3. On iPhone 4S it works OK !!
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cs_sct@, Sep, 21, 2012 03:30 Post #36

If it is fixed. I wish to know too!.
Just wonder if it is possible to have it available to standard java platform.

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ben@, Sep, 27, 2012 16:44 Post #37
All,

I am completely confused by the prior chain of posts.  Recently I aquired the Korean made Pebble, BTLE proximity devices, which interfaces flawlessly to the Galaxy S3, it can discover connect and receive xxxalerts from the BTLE devices,

In fact their app is on the App Store, entitled "Smart Nudge Anti-Loss BLE Tag"


Upon further investigation of their app, their Manifest file explicitly contains Samsung Bluetooth Low Energy Packages:
 
A: android:name(0x01010003)="com.samsung.bluetoothle.immediatexxxalertchanged"
(Raw: "com.samsung.bluetoothle.immediatexxxalertchanged")


simply:        ./aapt d xmltree "DirToAPK" AndroidManifest.xml

It seems this is working on the S3


Can we please get access to com.samsung.bluetoothle  source packages? Thanks in advance
 
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yatzsh@, Sep, 30, 2012 19:24 Post #38
All,

I have tried to operate BTLE on HTC X1 it works like a charm!!!! :-(((
So?

What about our S3?

Is the HTC X1 better than Galaxy S3?

Hop to hear from you soon.

 I am really considering to buy HTC X1 instead of my S3.

Thank You.
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josh.schilling@, Oct, 01, 2012 21:19 Post #39
After investigation, "ben@" is correct.  I am able to discover Bluetooth LE devices using semilink's application "Bluetooth Smart Scanner" on Google Play Market.  Also, from my investigation, it appears that the Semilink application relies on the dependency of "com.samsung.bluetoothle" for support the LE functions of the application.

Bottom line, Can someone at Samsung please contact me so that I can develop with the Samsung SDK for Bluetooth LE?

Thanks!

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kenkyee@, Oct, 02, 2012 22:10 Post #40
Was the shared library at least compiled and added to the Jelly Bean release for the Galaxy S3?
If not, go back and re-issue it :-P

This is pretty bad...how can you guys claim a feature and not test it?  Something is wrong w/ the QA department? :-(

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yatzsh@, Oct, 06, 2012 20:08 Post #41
No body from Samsung going to answer us!!!
I have some value as a customer!!

So today I am going to sell my s3 for any price!

My next phone not going to be Samsung.

Samsung have to be shame!
This is not the way to keep and  to respect  a loyal customer.

bye Sumsung!
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yatzsh@, Oct, 06, 2012 20:08 Post #42
No body from Samsung going to answer us!!!
I have some value as a customer!!

So today I am going to sell my s3 for any price!

My next phone not going to be Samsung.

Samsung have to be shame!
This is not the way to keep and  to respect  a loyal customer.

bye Sumsung!
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drviruz@, Oct, 11, 2012 11:49 Post #43
 
Originally posted by : moisesejimenezg@

Some of us acquired this device solely due to BLE "support", which was widely advertised. Even the box says smart ready. Very despicable behavior from such a big firm. Get on it, if it's not intended for the 4.1 update roll back and push it in.

 I have to agree with this. I very nearly bought the Polar H7 Heart Rate Monitor (BTLE) on the face of the S3 box states Smart Ready.

I am so very glad I did a bit of research first otherwise I would have had an expensive lesson and a device I wanted but couldn't use.

I'm on T-Mobile in the UK (but with a Universal handset) so I have not yet heard anything about the JellyBean push.

If this is possible push the BT4 into the release or patch it in or something as like the previous poster, I only got this phone because it supported BT4.
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moisesejimenezg@, Oct, 11, 2012 06:47 Post #44
Some of us acquired this device solely due to BLE "support", which was widely advertised. Even the box says smart ready. Very despicable behavior from such a big firm. Get on it, if it's not intended for the 4.1 update roll back and push it in.
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ruanjieyang@, Oct, 17, 2012 03:25 Post #45
which is our best option for BTLE  application,IOS or Android? I have regret for purchasing SGS3,but only little hope exist.
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cgates@, Oct, 18, 2012 11:19 Post #46
 So does anyone (inlcuding Samsung) know if the v4.1 that they are now pushing out to the USA fixes this BLE problem???  It wsa rolled out in Europe first, so maybe someone on this thread has it.
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2005wrx@, Oct, 22, 2012 19:48 Post #47
46 replies to this thread!  Looks like the most active thread on the General board!!
As I and others have stated, it looks like the hardware on the U.S. Samsujng Galaxy LTE S3 can see Bluetooth low energy (BLE) devices.  Why can't  we tether to BLE  devices?  Will the Jellybean update fix this?  Has anyone in Europe that has the Jellybean update been able to tether to a BLE ?  
When I was ready to upgrade my phone my other option was a Motorola Droid Razr, but I picked the Samsung because of screen size and the fact that Samsung advertised that it would work with Bluetooth smart (BLE) devices.  I am anxiously awaiting Samsung to fix this issue.

Any update??

 

This content has been quoted from 2005wrx@’s thought. (Link to original post)

 I too would like an update.  There is an app in the Google play store called "Bluetooth Smart Scanner" that installs and works on the U.S. Galaxy S3.  It finds my Bluetooth low energy heart rate monitor.  So the hardware in the phone works, why doesn't Android recognize the heart rate monitor?  Is it an Android issue or is it a Samsung issue?  Any info appreciated.

 
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henrik.gilvad@, Oct, 23, 2012 09:46 Post #48
I am working as a consultant for several companies right now. We have to start on iOS and are about ready with the HW products and iOS APPs utilizing them.
Next logical step would be Android, especially Galaxy S3 but we can't get the libraries com.samsung.bluetoothle or specifications. So the whole market is waiting for Android to do something about the situation. CSR seems to have a fully working Android BLE stack (plug and play replacement for Bluez) but probably only working in phones using their chipset.
Next step for us will be Windows Phone 8 because there are nice API's and soon devices. Will Samsung make any WP8 phones?
Android is loosing a whole bunch of nice gadgets.
It would also help if Galaxy S2 would get support because it uses same chipset as iPhone 4S for Bluetooth.
Android seems to be way too fragmented for BLE.

So iPhone4S... then Windows Phone 8.... then maybe Android?

 
This content has been quoted from ruanjieyang@’s thought. (Link to original post)

which is our best option for BTLE  application,IOS or Android? I have regret for purchasing SGS3,but only little hope exist.

 
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moisesejimenezg@, Oct, 31, 2012 07:35 Post #49
 

This content has been quoted from cgates@’s thought. (Link to original post)

 So does anyone (inlcuding Samsung) know if the v4.1 that they are now pushing out to the USA fixes this BLE problem???  It wsa rolled out in Europe first, so maybe someone on this thread has it.

 I have received the Jelly Bean update and it in fact does not work, can still use the BLE Smart Scanner app but as a developer that isn't worth squat. Very disappointing.
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nvince76@, Nov, 04, 2012 12:15 Post #50
I am in the same situation than almost of you by trying to connect my H7 Polar transmettor with my GS3.
I am just reach to do it throught "NRF utility" but always impossible with other applications like Runstatic or Endomondo, ...
Hoping that could help you in the development of a working API.
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lycoste@, Dec, 01, 2012 22:44 Post #51
wow 5 months,  worthless responses from Samsung reps and still no solution/answers.  This type of problem and lack of answers make me want to switch out my S3 for an iPhone.  This is how companies lose customers and if it's not rectified soon, I won't purchase another Samsung product again.  Should have listened to the Amazon reviews for my TV/washer/dryer combo about crappy customer service.
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cs_sct@, Dec, 04, 2012 02:13 Post #52
Seems no use urging for the update in this forum.
I have sent the followings to President@sta.samsung.com and gcrenshaw@sta.samsung.com 
What else do u think we can do to push this issue forward for more people's attention?

Thank you for your reply. But I think you did NOT look into the issue which does not concert only some particular subsidiaries.
Instead, the Bluetooth 4.0 DOES NOT WORK in ANY Samsung Galaxy S3 being sold WORLDWIDE.
Like many others, our company has been struggling whether or not to invest on developing our Bluetooth 4.0 app on Samsung Android platform or simply give it up entirely. In your news group, many of your customers have been upset by S3 not having a FUNCTIONAL Bluetooth 4.0 as it claimed and determined to use your rival’s product in the next purchase. Some of them even shouted for refund!
 
How could it be happening to Samsung? And even worse, how could it be left unsolved for 5-6 months.
Please urge your personnel to fix this issue in the scale of weeks.
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timcash@, Dec, 04, 2012 03:41 Post #53
Any update? What a failure on the part of Samsung. The Bluetooth site even promotes the S3 as "Smart Ready" 
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moisesejimenezg@, Dec, 04, 2012 07:36 Post #54
 

This content has been quoted from timcash@’s thought. (Link to original post)

Any update? What a failure on the part of Samsung. The Bluetooth site even promotes the S3 as "Smart Ready" 

 I have it from a coworker that went to one of Bluetooth SIG's developers conference that the guys there have absolutely no idea about this. They apparently went on and on about BLE on the SGSIII when we already knew it didn't work. And that was a couple of months ago and the issue still stands. Even more shameful, if you see cnet's review on the SGSIII mini, they state it has BLE, which we can safely suspect it does not. I've been coming back to this thread almost daily for a few weeks now and it is amazing how very little support we receive from Samsung. As other's before have said, this is pushing R&D companies towards other brands.
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ittamkalitouv@, Dec, 06, 2012 10:26 Post #55
I just add myself into the chorus. Samsung is fooling us fools to believe somethingthat is not there; naming the Bluetooth Low Energy Support (BLE). Physically it might be there (since there seems to be nill operative application, how one can really tell?).  At least Samsung is making it difficult to make the evidence.

This is a sad thing and as an example I can tell that our company is creating small application device using the BLE communication. This can potentially generate sales of sales of hundreds of phones which are capable of doing the BLE communication with our device. Since the Samsung is not having this option ready implemented, it means we have gone to promote other possibilities.

Personnally I am scanning through discussion chains where the questions of BLE and Android are rised. At these I am adding my warning about the situation of Samsung products problem and will discourage people buying the product IF the BLE would be of any interest to them.

What else a small individual do than warn? When sufficient number of individuals do this, it might have some effect.
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sergiorsabino@, Dec, 06, 2012 21:46 Post #56
I am also having the same issue with Bluetooth Smart, I have called their customer support and they directed me to Best Buy to get a refund on my phone since they actually knew about this issue, but off course, Best Buy "phone specialists" tell me the Bluetooth works and that I should call Samsung for any refunds. Since it was almost impossible  for them to understand what did not work and with the Jelly Bean update doing nothing to fix this issue as Samsung customer support has told me they would, maybe we should start a online petition or something, maybe even spam the important people in charge of this issue with emails. Too many products are being created that uses this technology and this issue should be seen by Samsung with a bit more interest. 
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sergiorsabino@, Dec, 06, 2012 21:49 Post #57

I am also having the same issue with Bluetooth Smart, I have called their customer support and they directed me to Best Buy to get a refund on my phone since they actually knew about this issue, but off course, Best Buy "phone specialists" tell me the Bluetooth works and that I should call Samsung for any refunds.Since it was almost impossible  for them to understand what did not work and with the Jelly Bean update doing nothing to fix this issue as Samsung customer support has told me they would, maybe we should start a online petition or something, maybe even spam the important people in charge of this issue with emails.

Too many products are being created that uses this technology and this issue should be seen by Samsung with a bit more interest. 
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nvince76@, Dec, 11, 2012 19:32 Post #58
I do not understand. is the problem come really from BLE? 
My HR works with "NRF utility" but not with other applications like Runstatic or Endomondo, ...

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halabuloogy@, Dec, 11, 2012 21:47 Post #59
Samsung can you plz just give us a date or some information at all plz. i mean you think you would take this matter a little more seriously espeshally because you told us it would have smart bluetooth and advertized it and it does not there for FALSE ADVERTIZING = ILLEGAL!  

we want something now. 

get on it.
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halabuloogy@, Dec, 11, 2012 23:13 Post #60
 This is the Head Quarters for Bluetooth 4.0 development on the galaxy s3 hopefully we can all work together and figure this out on our own because samsung seems to be no help. plz post all the information you have that could help thanks.

heres the link

http://forum.xda-developers.com/showthread.php?p=35322649#post35322649
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cs_sct@, Dec, 14, 2012 09:47 Post #61
Is BLE library provided for Galaxy Note II and the library can really works?
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katmani@, Dec, 23, 2012 05:51 Post #62
Sorry for my Russian-English translation.

I returned my S3 Galaxy in the shop!
 
How it was:
It was not easy.
I wrote a statement in the store (mvideo.ru). A request for a refund. The reason for the return pointed out the inability to use Bluetooth 4.0 in my application on Galaxy S3. Since the purchase was 5 days. The phone returns back in perfect condition. The statement pointed out the link to this forum. Store sent a letter and a statement of mine to the company Samsung. Samsung company has not replied within reached the 10 days. Although usually by Samsung responded to the letter within 3 days. The store was very surprised by the lack of response. As a result, shop suggested I change Galaxy S3 on iPone5, with an additional charge. I agreed.

Now I will use the iPhone5.

As soon as the Samsung fix the problem with the help of Bluetooth 4.0 for developers, I'll buy again, Galaxy3, or Galaxy4 or Galaxy5 ....

Alexander Koblov. Rostov-on-Don. Russia.
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drrichjlaw@, Dec, 28, 2012 14:38 Post #63
 So this app is able to let me see my Bluetooth Smart Polar H7 heart-rate monitor on my Samsung Note 2 (& wife's S3), despite me not being able to see it via Bluetooth pairing:

https://play.google.com/store/apps/details?id=com.semilink.smartscanner&feature=search_result

So the Bluetooth 4.0/Smart is clearly enabled/possible on the Galaxy note2/S3 but the firmware/software just isn't there. Can anyone use this app to figure how to make it work??  (Samsung - can you???)
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nalahia@, Jan, 04, 2013 21:16 Post #64
 i would like to connect my G-shock gb-6900 bluetooth watch  with my s3 !!!!!!!!
this thread started last june 2012 and still is there no solution or even a negative answer
Think this gonna be my last S3
 

This content has been quoted from timcash@’s thought. (Link to original post)

Any update? What a failure on the part of Samsung. The Bluetooth site even promotes the S3 as "Smart Ready" 

 
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nalahia@, Jan, 06, 2013 11:09 Post #65
I don't think this develop forum is not really valuable if there isn 't a clear reply from the develop department !
A 'no' answer for me as a customer is enough.

The S3 supposed to be BT 4 smart ready , just like
timcash@’s  mentioned !!!

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sven.pettersson@, Jan, 10, 2013 14:49 Post #66
Hi,

I am trying to develop an android app using ble. When I bought the phone one of the main reasons was to test ble. On the package there was a large sticker promoting ble and clearly stating that the device would be able to handle ble. What is worse is that there are apps using ble on android but there seems not to be any api. Is the api something that samsung sells seperatly? Is it not part of open source?

I am very disapointed,

Sven
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nalahia@, Jan, 10, 2013 19:57 Post #67
 

This content has been quoted from sven.pettersson@’s thought. (Link to original post)

Hi,

I am trying to develop an android app using ble. When I bought the phone one of the main reasons was to test ble. On the package there was a large sticker promoting ble and clearly stating that the device would be able to handle ble. What is worse is that there are apps using ble on android but there seems not to be any api. Is the api something that samsung sells seperatly? Is it not part of open source?

I am very disapointed,

Sven

 
I can paire the S3 with nRF utility from the store, only one function was avaible. 
From XDA i got the japanese g-shock app for android but i didn't install it yet 
I'v got a s3 with JB 4.1.2

when does samsung does take a part in this matter ? It is already 2013...











 
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ant.gomez@, Jan, 13, 2013 14:15 Post #68
 This thread started at Jun, 20th of 2012, more than 6 month ago and we  haven't got any answer.
 
I need to get BLE on my (and my wife)  s3 , because polar H7
 
I know that the imap my run app, works with motorola razr maxx and polar H7.  It's a good news, because, I don't like the iOS
 
Should I shift my phone  brand, after three consecutives phones ? (galaxy S, S2 and S3)
 
If Somebody can, tell us an answer, positive or negative, about BLE support, to take an action as soon as possible, we'll be very grateful
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daleprice905@, Jan, 23, 2013 22:24 Post #69
Below is a reply I got from Samsung today regarding polar h7.

Thank you for contacting Samsung. In regards to your query, your device is compatible with Bluetooth version 4.0. Please be advised we cannot guarantee compatibility with any accessories not manufactured by Samsung. Ultimately, it is the responsibility of the third party manufacturer to ensure their accessories are compatible with our devices. We recommend contacting the manufacturer of your Bluetooth device to ensure that it is compatible with your device and its current version of the Android operating system. They may have an app, an update, or specific instructions that you need to follow, in order for it to work correctly. If your device worked previously but stopped working after a software update, then connectivity may be restored in a future software update. I’ve passed your comments on to our software development team to help improve the connectivity of our devices. Thank you for your input. If you require any further assistance, please contact Samsung again and we will be more than happy to help. Kind regards,
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nalahia@, Jan, 26, 2013 07:14 Post #70
Why put in a Bluetooth "smart ready" module in a S3 ....so you can sell more phones/features than Apple ?


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fvisticot@, Feb, 21, 2013 21:35 Post #71
nRF Utility application available on the PlayStore is working fine on my S3 mini... (can detect BLE devices)
Which stack is used to make this application working ? 
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minnebo.jordy@, May, 06, 2013 16:31 Post #72
 I wish Ive read this topic before i bought an Alpha Mio Hear rate watch of 200euro's... come on samsung :(
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datdvt@, May, 07, 2013 06:47 Post #73
I think fitbit has successfully made BTLE work on S3 and Note 2. As I decompiled the app, they use Broadcom API and HTC BLE SDK. Still investigate how they did it
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datdvt@, May, 07, 2013 06:47 Post #74
I think fitbit has successfully made BTLE work on S3 and Note 2. As I decompiled the app, they use Broadcom API and HTC BLE SDK. Still investigate how they did it
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chengjia.huo@, May, 22, 2013 06:30 Post #75
Hi,

I did some search on the BLE API on S3 since I wanted to play with the board built from our lab using TI's BLE chip. The S3 is indeed 'Smart-Ready' itself but somehow I just couldn't find the place where Samsung put the API.

I somehow dig the API out using my way. Here I shared it on github with a test sample app using the API with all the background story I had. Link to my repo: https://github.com/cjhuo/Android-Samsung-Ble-APIs-Bluez

I know the S4 is coming out with a working BLE API running on top of Android 4.2.x, but we never know when it's gonna be the S3's turn to get the update. So it's still good to have the capability to develop apps for devices that people is having instead of for the ones that people is going to have. Plus the API on S3 is based on stack from Bluez which is an opensourced and more standardarized group compared to Broadcom which is focus on commecialized hardware from my understanding as the Bluedroid stack is the first thing I've ever heard of that Broadcom provides for free.

Find me at the repo if you have anything to share.