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Registering Question

This page describes the process of raising a query or question on 1:1 Q&A

You can choose question category:

  • Service Failure
  • Tech Support
  • App Management

Category details are as followings:

Depending on the category, the required entries are different.

If you questions about ‘Error on TV’,
App info, (issue found) Date, Country, Reproduce Condition, Firmware Version, Smart Hub Version, Severity Grade entries are required.

If you questions about ‘Error on registering process’,
App info, (issue found) Date, Reproduce Condition, Severity Grade entries are required.