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Service Termination

This page will discuss the "Service Termination" section for App Management process

FAQ

I want to delete an app from Samsung Smart TV

There are two ways to delete apps serviced on Samsung Smart TV. Please select your preferred method and click the corresponding button on app management page as below. After clicking the button, the app will be deleted from Samsung Smart TV once approved by the Seller Office Manager.

  • Suspend
    Maintains consumers who already downloaded the app, and deletes the app from Samsung Smart TV

  • Terminate
    Deletes apps already downloaded, and deletes the app from Samsung Smart TV.

What is the difference between “Terminate” and “Suspend” for an app status?

App Termination deletes the apps from devices that have already downloaded the app. Suspension deletes the app only from Samsung Smart TV so that new downloads do not take place. Please select your preferred method and click the corresponding button on the 000 page. After clicking the button, the app will be deleted from Samsung Smart TV once approved by the Seller Office Manager.