1:1 Q&A Categories
This guide explains the categories that can be supported through 1:1 Q&A.
If there is a problem with the app service released on the TV, select one of the categories under the 'Service Failure' category and register your question.
|Error on TV||Ask when an error happens on TV.|
|Error on Seller Office||Ask when an error happens on the TV Seller Office site.|
If you are having trouble registering and managing apps in the TV Seller Office, select one of the categories under the 'App Management' category and register your question.
|Certification & Defects||Ask anything about application certification or defects reported.|
|App Information & Status Change||Ask anything about application information and its status change.|
|Compatibility||Ask about application compatibility at unopened year new model groups.|
|Group Management||Ask anything about group management of yours.|
|Others||Ask anything about application management except for the above categories.|
If you need technical support for TV app development, select one of the categories under the 'Tech Support' category and register your question.
|SDK||Install/IDE/Packaging||Ask about installation, IDE or Packaging of Tizen SDK and Samsung Legacy Platform SDK.|
|Emulator/Simulator||Ask about emulator or simulator of Tizen SDK and Samsung Legacy Platform SDK.|
|API||Ask about APIs which SDK supports.|
|Remote Device/ Debugging||Ask about TV or debugging on TV.|
|Smart Hub Preview SDK||Ask about Smart Hub Preview SDK.|
|Others||Ask anything about Tizen SDK or Samsung Legacy Platform SDK except for above categories.|
|Tizen||Smart Hub Preview||Ask about Smart Hub Preview feature and development.|
|VOD Streaming||Ask about VOD steaming on Tizen TV.|
|DRM Contents||Ask about DRM contents played on Tizen TV.|
|Smart View SDK||Ask about Smart View SDK feature and development on Tizen.|
|Performance||Ask about your application performance enhancement on Tizen.|
|Security||Ask about security issue on Tizen.|
|Platform||Ask about Tizen platform.|
|Others||Ask anything when develop your application on Tizen TV except for above categories.|
|Samsung Legacy Platform||VOD Streaming||Ask about VOD steaming on Samsung Legacy Platform TV.|
|DRM Contents||Ask about DRM contents played on Samsung Legacy Platform TV.|
|Smart View SDK||Ask about Smart View SDK feature and development on Samsung Legacy Platform.|
|Performance||Ask about your application performance enhancement on Samsung Legacy Platform TV.|
|Security||Ask about security issue on Samsung Legacy Platform.|
|Platform||Ask about Samsung Legacy Platform.|
|Others||Ask anything when develop your application on Samsung Legacy Platform TV except for above categories.|