Smart TV Analytics
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Overview
The home page layout of the Samsung Smart TV Analytics portal is as following.
Figure 1 Samsung Smart TV Analytics Portal Main Page
- A: Main Menu Area
Consists of menus for viewing statistics report. Identify the reports by clicking on the relevant menu. - B: Link Menu Area
Consists of menus for viewing Notice or FAQ. Identify the information on Notice or FAQ by clicking on the relevant menu. - C: Content Area
Identify the list of Notice or FAQ that are recently registered.
Report
Report Page Layout
Identify statistics report data of the relevant menu by clicking on the main menu.
Figure 2. Report Page Layout
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A: Left Menu Area
Move to the screen for viewing the report data by searching and choosing the report list. You can browse "Service User" index and "Service Usage" index here.
Figure 3. Left Menu
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B: Search Condition Area
You can search your application's usage data by filtering a few search conditions.
Figure 4. Search by Conditions
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C: Report Data Area
After you input any search conditions, the data is reported on this are. You can view the data on the site or download it as an excel file.
Reporting Data
You can view report as three kinds of format.
- Summary Data Table
If you input search conditions at Search Condition area and click the "Search" button, the result report will be shown at the below area of the Report Page as a table format. Refer to the ⒞ area of Figure 2. Report Page Layout.
- Trend Chart
If you want to view a trend chart of index, please click "Chart" button.
Figure 5. Report Chart
- Excel File
If you want to download the raw data, please click "Excel" button.
Figure 6. Download Report File
Note
If you know the meanings of each index, please click "Report Help" button.
Figure 7. Report Help
Please refer to the Glossaries chapter.
Support
Notice
If you click on the “Notice” menu at the home page and the list of notices will be shown. Click on a title among the list and identify detailed information on the relevant notice.
Figure 8. Notice
FAQ
If you click on the “FAQ” menu at the home page, FAQ list will be provided. Click on a title among the list and identify detailed information on the relevant FAQ.
Figure 9. FAQ
Glossaries
Apps Service User
User Index
A report shows the number of device which has executed and downloaded at Smart TV.
| Index | Description |
|---|---|
| Unique Visitor | The number of device which are run the App in certain period |
| Unique Visitor (New) | The number of device which are initially run the App in certain period |
| Unique Visitor (Cum) | The total number of device had run the App over 1 time of until now |
| Unique Visitor (Returning) | Among the App Unique Visitor in this week (month, day), the number of devices which used "Content Detailpage View" of certain service in this week (this month, today) |
| Download User | The number of device had download the App of certain period |
| Download User (New) | The number of devices which are initially downloaded app in certain period |
| Download User (Cum) | The number of device had download the App over 1 time till now |
User Index Rank
A report shows top 5~10 in the number of device which has executed and downloaded Apps by country, APP and group model.
| Index | Description |
|---|---|
| Unique Visitor | The number of device which are run the App in certain period |
| Unique Visitor (New) | The number of device which are initially run the App in certain period |
| Unique Visitor (Cum) | The total number of device had run the App over 1 time of until now |
| Unique Visitor (Returning) | Among the App Unique Visitor in this week (month, day), the number of devices which used "Content Detailpage View" of certain service in this week (this month, today) |
| Download User | The number of device had download the App of certain period |
| Download User (New) | The number of devices which are initially downloaded app in certain period |
| Download User (Cum) | The number of device had download the App over 1 time till now |
Loyalty Rate
A report shows a loyalty (New Access, Retention, Churn-out, Churn-in, Log-in) rate of device which has executed Apps and a log-in rate of device which has downloaded Apps.
| Index | Description |
|---|---|
| Unique Visitor Retention Rate | Among the App Unique Visitor in last week (last month, last day), the rate of devices which used the service in this week (this month, today) |
| Unique Visitor Churn-out Rate | Among the App Unique Visitor in last week (last month, last day), the rate of devices which not used the service in this week (this month, today) |
| Unique Visitor Churn-in Rate | Among the App Unique Visitor in this week(month, day), the rate of the apparatus numbers which has more than one use history of the service until the week before last week, not during the last week, but again during this week(month, day) |
| Unique Visitor Log-in Rate |
Among the App Unique Visitor, the rate of App Unique Visitor which had Log-in status |
| Download User Log-in Rate |
Among the App Download User, the rate of App Download User which had Log-in status |
Apps Service Usage
Usage Index
A report shows Apps' running times and Pre/User Download Count.
| Index | Description |
|---|---|
| Visitor Count | The number of times in which user run the App in certain period |
| Pre Download Count | The rate of App Download User Rate for certain period in cumulative sum of App Download User in certain period |
| User Download Count | The rate of App Unique Visitor Rate for certain period in cumulative sum of App Download User in certain period |
Usage Index Rank
A report shows top 5~10 of the number of device which has executed Apps and of the rate for the device which has downloaded Apps by country, App and model group.
| Index | Description |
|---|---|
| Visitor Count | The number of times in which user run the App in certain period |
| Pre Download Count | The rate of App Download User Rate for certain period in cumulative sum of App Download User in certain period |
| User Download Count | The rate of App Unique Visitor Rate for certain period in cumulative sum of App Download User in certain period |
Average Usage by Device
A report shows an average number of Apps which has executed per device, and shows an average days of Apps which has executed per device by week, month and year.
| Index | Description |
|---|---|
| Avg.Visit Count | Avg Apps Run Times per App Unique Visitor device in certain period |
| Avg_Visited_Days_per_1_Visitor | Avg number of days to visit per App Unique Visitor device in certain period |
Game KPI
KPI Trend by Game
The Game KPI by Game Trend is reported. Each indicator is available and specific queries, Report, Chart, you can query.
| Index | Description |
|---|---|
| ADL | Accumulative Download Event Click Count |
| DL | Download Event Click Count |
| RU | Registered users (cumulative) Registered User (Accumulative) |
| NRU | New registered users (at the time of the first game run) |
| AU | Run the game user (deduplication), visitor, Active User |
| PTS (Min.) | Play Time Spent (Min.) |
| Visit Count | Visit Count |
| Play Count | Play Count |
| Visit Day Count | Visit Day Count |
KPI Rank by Game
A report shows a specific game's top 5~10 by country or region for the measures (index) such as Download Count, Registered User, and Active Use.
| Index | Description |
|---|---|
| ADL | Accumulative Download Event Click Count |
| DL | Download Event Click Count |
| RU | Registered users (cumulative) Registered User (Accumulative) |
| NRU | New registered users (at the time of the first game run ) |
| AU | Run the game user (deduplication), visitor, Active User |