Overview
galaxy store statistics galaxy store statistics gss is a powerful tool that not only provides information such as sales data and number of downloads for your entire seller portal portfolio, each individual app, and in-app purchases, but also information that can be used to make better business decisions, such as what are the most popular channels used by your customers to link to your apps and if those clicks lead to downloads conversion rate information about the gss system can be found in the online user guide must be logged in to seller portal to view this article contains supplemental information to this guide and helps you navigate the gss system to find the data that is available about the data the data displayed in gss is based on a selected time grouping and date range both values are shown and can be set by clicking one of the dropdown icons in the top right corner of the main gss page time grouping determines how the data is aggregated in the report daily, weekly, or monthly , beginning at 00 00 00 gmt and ending at 23 59 59 gmt the date range determines the period of time for which the data is reported all purchases and downloads are recorded using gmt data is collected for free and paid apps that have a status of for sale, suspended, beta deployed, or beta suspended were normally released, suspended, then deleted were beta released, suspended, then terminated in-app purchase items are referred to as items in the gss and this article and data is collected for in-app purchases in the free and paid apps described above each item purchase download is considered a single data point the data collected for gss is updated daily what and where data is displayed in galaxy store statistics when you launch galaxy store statistics gss , the main screen displays your entire portfolio of apps for which data is collected data is displayed in different ways to help you visualize, track, sort, filter, and compare numbers the following sections list the data available by broad categories and where you can find it in gss some data may overlap categories and are listed more than once categories include sales downloads and purchases page views, user acquisition, and impressions ratings my customers subscriptions conversion rate updates notein the tables if a statistic is aggregated by all apps, all items, or each app, you can find the statistic on the landing page main menu or applications page of gss if a statistic is aggregated by a selected app, you must select an app in the table of the landing page before you can find the navigation links listed in the table once you navigate to a specific statistic, you can view the same statistic for a different app by clicking the magnifying glass next to the selected app’s icon in the upper right corner of gss and choosing another app sales sales are gross not net income based on the full registered prices of apps and items sales do not reflect reductions in prices due to coupons and discounts that is, apps purchased with a coupon or a discount including 100% discounts contribute their full registered price to your sales if you are interested in your earnings your sales minus applicable fees, including european union vat, samsung commission and payment gateway commissions, and other taxes and fees , return to seller portal, click accounting, and select sales summary, financial report, or settlement report unless noted otherwise, item sales include income from purchased items and subscriptions statistic description aggregated by how to find total sales total income the app has generated, including item sales all apps and items main menu card each app main menu table selected app dashboard card, graph 1statistics graph 1,2 app sales sales an app has generated does not include item sales or subscriptions selected app sales report > overview table 4 item sales sales an item has generated all items main menu card selected app main menu table dashboard card, graph 1statistics graph 1,2sales report > revenue graph, table, pie chart 3 total revenue total income an app has generated this includes app sales, item sales, and subscriptions selected app sales report > overview table 4 % of total the percentage of this app’s sales out of total sales this statistic is available for total sales, item purchases, and item sales each app main menu table % vs previous percentage change in sales this time period compared to the previous time period this statistic is available for total sales, item purchases, and item sales all apps and items main menu card each app main menu table estimated sales report total sales, app sales, and item sales shown by month for the last 12 months selected app sales report > revenue table 3 orders, refunds, and revenue by product type orders are the number of times an app or item has been purchased refunds are the number of times you refunded the purchase price of an app or item revenue is the amount of sales minus refunds for the app or item selected app sales report > revenue table 3 item purchases number of items purchased and number of cancelled payments all items main menu card, graph each app main menu table selected app dashboard card, graph 1statistics graph 1,2 revenue by items and subscriptions item and subscription income selected app sales report > overview table 4 revenue by subscriptions revenue generated by all subscriptions selected app sales report > subscriptions graph 5 arppu average revenue per paying user the average amount of money a paying customer spends selected app dashboard card, graph 1statistics graph 1 % vs previous arppu increase or decrease of money spent compared to the previous time period selected app dashboard card 1 total revenue by item buyers total revenue for unique users who purchase an item in your app selected app sales report > overview table 4 revenue by new item buyers all revenue for unique users who purchase an item in your app for the first time selected app sales report > overview table 4 revenue by returning item buyers all revenue for unique users who purchase an item in your app and who have also previously purchased an item in your app selected app sales report > overview table 4 cumulative item purchases total number of unique users who have purchased an item in your app selected app dashboard graph 1 footnotes 1can be filtered by country, operator, and/or model 2additional graph s and chart s available, when filtered 3can be filtered by item, country, operator, and/or model 4shown by day, last 7 days, and last 30 days 5can be filtered by country and/or model downloads and purchases app download statistics are the number of downloads for your paid and free apps, including discounted apps or apps purchased with a coupon downloads do not count purchased items downloads also do not count the number of times an app is re-downloaded to the same device however, downloads by total devices include all downloads, including downloads of the same app to the same device statistic description aggregated by how to find total downloads the number of devices on which all apps are downloaded for the first time all apps main menu card % vs previous percentage change in downloads this time period compared to the previous time period all apps main menu card each app main menu table selected app dashboard card 1 new downloads/new downloads by device the number of devices on which users download the app for the first time each app main menu table selected app dashboard card, graph 1statistics graph 1,2 downloads by total devices the number of devices on which users download the app, including devices that uninstalled your app and are downloading it again all apps main menu card selected app statistics graph 1 % of total the percentage of this app’s downloads out of total downloads this statistic is available for new downloads and downloads by total devices each app main menu table by channel current and previous number of devices on which users download the app, including devices that uninstalled your app and are downloading it again, as a result of a clicked link from a channel selected app user acquisition > acquisition report > channel graph, table 5 by source current and previous number of devices on which users download the app, including devices that uninstalled your app and are downloading it again, as a result of a clicked link from a specific area, app, or site selected app user acquisition > acquisition report > source graph, table 5 by keywords current and previous number of devices on which users download the app, including devices that uninstalled your app and are downloading it again, as a result of searching by a keyword to find the app selected app user acquisition > acquisition report > keywords graph, table 5 by featuring current and previous number of devices on which users download the app, including devices that uninstalled your app and are downloading it again, as a result of a clicked link from a banner or icon that appears in galaxy store galaxy store curates the banners and icons that are featured selected app user acquisition > acquisition report > featuring graph, table 5 item purchases number of items purchased and number of cancelled payments all items main menu card, graph each app main menu table selected app dashboard card, graph 1statistics graph 1,2 updates by device number of devices that download an update for the app selected app dashboard card 1 footnotes 1can be filtered by country, operator, and/or model 2additional graph s and chart s available, when filtered 3can be filtered by item, country, operator, and/or model 4shown by day, last 7 days, and last 30 days 5can be filtered by country and/or model page views by links, user acquisition, and impressions the number of views of an app’s detail page that are referred by a specific source how a user finds your app and the number of times an item has been viewed that results in no interaction statistic description aggregated by how to find by channel the number of page views of an app’s detail page in the current and previous time periods as a result of a user following a link from a specific channel channels are specific sources grouped into broad categories and subcategories such as samsung-related channels, default apps on a samsung device, galaxy store, referrals, direct, hun heads-up notifications, similar to push notifications campaigns , and more selected app user acquisition > acquisition report > channel graph, table 5 by source the number of page views of an app’s detail page in the current and previous time periods as a result of a user following a link from a specific source sources are specific areas, apps, or sites selected app user acquisition > acquisition report > source graph, table 5 by keywords the number of page views of an app’s detail page in the current and previous time periods as a result of a user following a link from a keyword search in galaxy store selected app user acquisition > acquisition report > keywords graph, table 5 by featuring the number of page views of an app’s detail page in the current and previous time periods as a result of a user following a link from a banner or icon that appears in galaxy store galaxy store curates the banners and icons that are featured selected app user acquisition > acquisition report > featuring graph, table 5 impressions the number of times an item is viewed on a page but results in no interaction for example, a user may see the content in a list such as a result from a site search but not click the link selected app user acquisition > acquisition report > featuring graph, table 5 footnotes 5can be filtered by country and/or model ratings the average rating of an app out of 5 stars and number of ratings submitted by your customers statistic description aggregated by how to find average rating daily average star rating this app has received across all ratings submitted selected app dashboard card, graph 1statistics graph 1 ratings volume the number of ratings submitted all apps main menu card each app main menu table selected app dashboard card 1statistics graph 1 % vs previous percentage change in ratings volume this time period compared to the previous time period all apps main menu card each app main menu table % of total the percentage of this app’s amount of ratings out of the total number of ratings each app main menu table footnotes 1can be filtered by country, operator, and/or model my customers buyers are your customers who spend money to purchase an app, item, or subscription statistic description aggregated by how to find arppu average revenue per paying user the average amount of money a paying customer spends sales reports are grouped by day and 30-day rolling average selected app dashboard card, graph 1statistics graph 1sales report > buyers > arppu graphs 1 buyers by region number of buyers displayed by groups of countries regions include europe, cis commonwealth of independent states , asia, america, and mea middle east & africa selected app sales report > buyers chart 1 buyers by country number of buyers displayed by country selected app sales report > buyers chart 1 buyers by top countries the five countries with the most number of buyers selected app sales report > buyers chart 1 buyers by device number of buyers displayed by devices selected app sales report > buyers graph 1 item buyers unique users who purchase one or more a items in your app all items main menu card each app main menu table selected app dashboard card 1statistics graph 1sales report > overview table 4 new item buyers unique users who purchase an item in your app for the first time all items main menu card each app main menu table selected app dashboard card 1statistics graph 1sales report > overview table 4 returning item buyers unique users who purchase an item in your app and who have also previously purchased an item in your app selected app sales report > overview table 4 % vs previous percentage change in buyers this time period compared to the previous time period this statistic is available for item buyers and new item buyers all items main menu card each app main menu table selected app dashboard card 1dashboard table item buyers only 1 % of total the percentage of this app’s buyers out of the total number of buyers this statistic is available for item buyers and new item buyers each app main menu table total revenue by item buyers total revenue for unique users who purchase an item in your app selected app sales report > overview table 4 revenue by new item buyers all revenue for unique users who purchase an item in your app for the first time selected app sales report > overview table 4 revenue by returning item buyers all revenue for unique users who purchase an item in your app and who have also previously purchased an item in your app selected app sales report > overview table 4 cumulative item purchases total number of unique users who have purchased an item in your app selected app sdashboard graph 1 footnotes 1can be filtered by country, operator, and/or model 2additional graph s and chart s available, when filtered 3can be filtered by item, country, operator, and/or model 4shown by day, last 7 days, and last 30 days 5can be filtered by country and/or model subscriptions a subscription is an automatic recurring customer payment for a set billing cycle statistic description aggregated by how to find active total number of active subscriptions the graph also includes subscriptions grouped by discount price and regular price selected app sales report > subscriptions card, graph 6 new active total number of subscriptions that started during the given period the graph also includes subscriptions grouped by discount price and regular price selected app sales report > subscriptions card, graph 6 cancelled total number of subscriptions that were cancelled during the given period the graph also includes subscriptions grouped by voluntary and involuntary cancellations selected app sales report > subscriptions card, graph 6 % vs previous percentage change in subscriptions this time period compared to the previous time period this statistic is available for active, new active, and cancelled subscriptions card and graph and subscription revenue graph only, free trials do not count towards revenue selected app sales report > subscriptions card, graph 6 trend comparison of active, new active, and cancelled subscriptions selected app sales report > subscriptions graph 6 revenue revenue generated by all subscriptions selected app sales report > subscriptions graph 5 footnotes 5can be filtered by country and/or model 6can be filtered by country, model, and/or free trial conversion rate the conversion rate is the percentage of downloads of your app that occur as the result the user following a link you can use this statistic to determine how your users are finding your apps you may then choose to advertise more heavily on the most used sources or try to increase your presence on the least used sources statistic description aggregated by how to find by channel ratio of downloads to page views as a result of a clicked link from a channel selected app user acquisition > acquisition report > channel graph, table 5 by source ratio of downloads to page views as a result of a clicked link from a specific area, app, or site selected app user acquisition > acquisition report > source graph, table 5 by keywords ratio of downloads to page views as a result of searching by a keyword to find the app selected app user acquisition > acquisition report > keywords graph, table 5 by featuring ratio of downloads to page views as a result of a clicked link from a banner or icon that appears in galaxy store galaxy store curates the banners and icons that are featured selected app user acquisition > acquisition report > featuring graph, table 5 previous conversion rates in the previous time period selected app user acquisition > acquisition report > channel/source/keywords graph, table 5 footnotes 5can be filtered by country and/or model updates view how many devices download an update to your app statistic description aggregated by how to find updates by device number of devices that download an update for the app selected app dashboard card 1 % vs previous percentage change in the number of devices that downloaded updates this time period compared to the previous time period selected app dashboard card 1 update by events number of times the app has been updated selected app statistics graph 1 footnotes 1can be filtered by country, operator, and/or model