Frequently Asked Questions
The One UI Beta Program is owned, managed, and operated solely by Samsung. Its purpose is to create a better, more reliable operating system and user experience (UX) for Samsung devices, based on user feedback.
As a One UI Beta Program participant, you can preview new features and UX for the latest Android operating system version, and submit feedback about its performance, stability and usability.Information :
To participate in One UI Beta Program, you need to install beta software. Beta software is intended for testing purposes only and may contain bugs, errors, and inaccuracies or behave unexpectedly. Some software features may also be incomplete or missing. The Beta software is provided "as is" and "as available", without any warranty of any kind from Samsung. Samsung expressly disclaims any and all warranties of any kind, whether express or implied.
Your use of the beta software is at your own discretion and risk, and you will be solely responsible for any damage that results from the use of the beta software including loss of data. Samsung will not be liable for any damages of any kind arising out of or relating to participating in One UI Beta Program.
There is no cost to participating in the One UI Beta Program. However, you are responsible for expenses related to using a data network connection to download the beta software or upload error logs. Connecting to Wi-Fi before downloading beta software is highly recommended.
The One UI Beta Program is an opt-in, voluntary program. Your reward for participation is improved software for Samsung devices based on your feedback.
To participate in the One UI Beta Program for Developers, apply for developer access. Your application is processed within 5 business days. You are notified by email when the pre-beta period begins and you can register your test device. On the "ONE UI BETA PROGRAM FOR DEVELOPERS" page, select "Enroll in the Beta Program". The One UI 3 Beta software is available as a device software update within 10 minutes of enrollment.
To participate in the One UI Beta Program, you must register through the Samsung Members application on your device:
In the Samsung Members application, log in with your Samsung Account. If you do not already have a Samsung Account, create one.
Select "Notice > Registration for One UI Beta Program".
Complete and submit the application form.
If you meet the participation criteria, you are enrolled in the One UI Beta Program.Note :
This information is for public beta participants. If you are a One UI Beta for Developers (pre-beta) approved developer, view the participation instructions on the "ONE UI BETA PROGRAM FOR DEVELOPERS" page.
Before installing the beta software, it is highly recommended to back up your data to your computer with Smart Switch. Unexpected behavior in beta software can cause data loss.
You must be enrolled in the One UI Beta Program to install the beta software. To avoid compatibility issues, before installing the beta software, make sure all applications on the device are updated to the latest version available.
To install the beta software, on your device, select "Settings > Software update > Download and install".
Beta software updates are rolled out gradually to One UI Beta Program participants.
If an error occurs during beta software installation and you can no longer use your device, contact the nearest Samsung Service Center for assistance with resetting the device.
To participate in the One UI Beta Program, you agree to use the beta software only for personal, non-commercial purposes, and to abide by the One UI Beta Program terms and conditions.
User feedback is submitted through the Samsung Members application on your device:
To provide feedback on bugs or errors in beta software, in the Samsung Members application, select "Beta feedback > Send feedback".Note :
To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions".
Yes. As long as you are enrolled in the One UI Beta Program, you can re-install the beta software by running a software update on the device. To run the update, on your device, select "Settings > Software update > Download and install".
To withdraw from the One UI Beta Program, you must apply for withdrawal through Samsung Members application on your device. ("Settings > One UI Beta Program status > Withdraw" menu)
To remove the beta software, perform a rollback to the previous release version, using the Smart Switch application on your computer. The rollback resets the device and removes data generated during beta testing.Note :
If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".
If you do not have access to a computer and need to roll back your device, contact the nearest Samsung Service Center.
It is not possible to provide a specific date for publishing the release version. The release version will be published as soon as beta feedback are analyzed and improvements are implemented.
To ask a question about the One UI Beta Program, in the Samsung Members application on your device, select "Beta community > Questions".