Samsung Developers Privacy Policy

Samsung Electronics Co., Ltd. (Data Controller)("Samsung") knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through the Samsung Developers website and related events (the "Business Services").

This Privacy Policy may be updated periodically to reflect changes in our personal information practices with respect to the Business Services or changes in the applicable law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by placing a notice on the Business Services or by emailing you, where appropriate.

What information do we collect?

We will collect various types of personal information in connection with the Business Services.

For example:

We will collect personal information that you provide, such as your Samsung Account ID, name, email address, country, language, job-related information, and topics you’re interested in;
We will collect your question details and any communications you send or deliver to us;
We will collect data about your use of the Business Services, including the time and duration of your use, information stored in cookies that we have set on your device (such as your IP address and device type), information related to any downloads you make on the Business Services (such as apps and download count), and information about bookmarked pages and shared pages; and
We will collect information about your participation events, including attendance of events and activities within events.

You can choose not to provide us with certain types of information, such as interested topics, company name, occupation and job level. In some cases, this may limit your ability to use the Business Services. We’ll do our best to explain these limitations when we’re asking for your information so you can make an informed decision.

How do we use your information?

We may use information we collect for the following purposes:

to identify and authenticate you so you may use the Business Services;
to provide you with the Business Services;
to respond to your questions or requests made through or about the Business Services;
to offer better and more customized services that take into account your service usage record and other relevant information you provide;
subject to your separate consent where required by applicable law, to inform you about new products and services;
for assessment and analysis of our market, customers, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
to understand the way companies use the Business Services so that we can improve them and develop new services;
to provide maintenance services and to maintain a sufficient level of security on the Business Services;
to link your Samsung Account to connected features or services, such as the Remote Test Lab service;
to deliver advertising on the Business Services;
to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities; and
other purposes with your separate consent where required by applicable law or as described at the time your information is collected.

We use and combine the information we collect about you from our Business Services, devices, or other sources to provide you with a better experience. For example, you can use your Samsung Account details not only on the Business Service you registered with, but other services which use Samsung accounts. We also use the information you provide directly or through other sources as described above to provide content you may like or that you’ve personalized.

Samsung processes personal information for the purposes described above. Samsung’s legal basis to process personal information includes processing:

So that we can keep our promises to you, such as providing you with the Business Service (performance of a contract (GDPR Article 6(1)(b)));
To promote our business interests (for example, to manage our relationship with you) (legitimate interest (GDPR Article 6(1)(f)));
To comply with the law, regulatory obligations and legal processes (GDPR Article 6(1)(c)); and
With your consent (GDPR Article 6(1)(a)).

To whom do we disclose your information?

We will disclose your information internally within our business and the following entities, but only for the above purposes.

Affiliates: Other Samsung Electronics Group companies which we control or own.
Service Providers: Carefully selected companies that provide services for or on behalf of us. These providers are also committed to protecting your information.
Other parties when required by law or as necessary to protect our business: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.
Other parties in connection with corporate transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
Other parties with your consent or at your direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

Submissions that you make to public areas of a website, mobile application, or other online service, such as bulletin boards may be viewable to other users of the Business Services. We do not control, and are not responsible for, how other users of the Business Services may use this information. For example, personal information that you submit in public areas could be collected and used by others to send you unsolicited messages or for other purposes.

How do we keep your information secure?

We take data protection seriously. We’ve put in place physical and technical safeguards to keep the information we collect secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Where do we send your data?

Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy. Such countries include, without limitation, the Republic of Korea, the United States of America, Vietnam, Bangladesh, United Kingdom, India, Brazil, Russia and Poland. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA or UK. For more information on the safeguards we take to ensure the lawful transfer of your data to countries outside of the EU or UK, or to obtain a copy of the contractual agreements in place, please contact us by the methods outlined in the Contact Us section of this Privacy Policy.

What are your rights?

Your personal information belongs to you. You can ask us to provide details about what we’ve collected, and you can ask us to delete it or correct any inaccuracies. You can also ask us to restrict or limit processing, sharing, or transfer of your personal information, as well as to provide to you your personal information that we’ve collected so you can use it for your own purposes. To exercise your rights, please contact us by the methods outlined in the Contact Us section of this Privacy Policy.

However, requesting the deletion of your personal information may also result in a loss of access to the Business Services.

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time in compliance with applicable law, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, in line with our data retention policy and applicable laws, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use or any other applicable Samsung policy or applicable law, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers

How long do we keep your information?

We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required.

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

At least the duration for which the information is used to provide you with a service;
As required under law, regulatory obligation, a contract, or with regard to our statutory obligations;
Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into the Business Services securely.
Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title Cookie Name	Purpose	More information
Samsung Account SSO cookie SDP_PORTAL_SSID	Samsung Account SSO token
Partner access information user_access_profiles	Encrypted user permissions
Session cookie management session	Session management information
Session cookie management session.sig	Session management information
Redirection URL s_deveportal_redirect_url	Page URL for redirection after login flow
CSRF attack token _csrf	Token secret for CSRF attack prevention
SDP session token sdp_samsung_com_jwt	Encrypted user information
Locale cookie locale	User language preference
Google Analytics persistent _ga_*	Persistent session state	Third-party Google https://policies.google.com/privacy
Google Analytics user targeting _ga	Information used to distinguish users for Google Tag Manager	Third-party Google https://policies.google.com/privacy
Google Analytics user targeting _gid	Information used to distinguish users for Google Tag Manager	Third-party Google https://policies.google.com/privacy
Google Analytics user monitoring _gat_UA-*	Technical monitoring information	Third-party Google https://policies.google.com/privacy
User visit history __rlvp	User’s page visit history
Facebook user targeting fr	Advertising delivery and retargeting information	Third-party Meta https://www.facebook.com/about/privacy/update
Twitter advertising cookie muc_ads	User behavior and interaction data, used to optimize the website and make advertisements on the website more relevant	Third-party Twitter, Inc. https://twitter.com/en/privacy
Twitter persistent cookie personalization_id	Ad-targeting information for Twitter	Third-party Twitter, Inc. https://twitter.com/en/privacy
RTL session management RTL_FRONT_SESSIONID	User session UUID
RTL web client management WEB_CLIENT_OPEN	Indicator of whether RTL web client is running
RTL device serial number WEB_CLIENT_DATA	Serial number of RTL device
RTL device serial number CTD_CLIENT_DATA	Serial number of RTL device
RTL gateway server WEB_CLIENT_GATEWAY_*	Gateway server for RTL device
RTL gateway server CTD_CLIENT_GATEWAY_*	Gateway server for RTL device
RTL device name WEB_CLIENT_NAME_*	RTL device name
RTL device name CTD_CLIENT_NAME_*	RTL device name
RTL reservation token WEB_CLIENT_TOKEN_*	Reservation token for RTL device
RTL reservation token CTD_CLIENT_TOKEN_*	Reservation token for RTL device
Issues and Bugs Channel cookie IABCSESSIONID	Session ID for Issues and Bugs Channel

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after one year.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you.

The Business Services may offer choices related to the collection, deletion and sharing of certain information related to the Business Services. If you decline to allow the Business Services to collect, store or share certain information, you may not be able to use all of the features available through the Business Services.

To exercise your choices, please contact us as indicated in the Contact Us section of this Privacy Policy.

Contact Us

You can contact us to update your preferences, exercise your rights, submit a request, or ask us questions.

You can contact us at:

support@samsungdevelopers.com
Data Controller
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu,
Suwon-si, Gyeonggi-do 16677, Republic of Korea

Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region.

The easiest way to contact us is through our Privacy Support Page at https://www.samsung.com/request-desk.

You can also contact us at:

European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK

You can lodge a complaint with the relevant supervisory authority if you consider that our processing of your personal information infringes applicable law. Contact details for all EU supervisory authorities can be found at https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.