Application Registration Q&A
certification you are notified about the certification result by email if the application passes certification without defects, it is published otherwise, you must resolve the defects and submit a new version for more information, see the application publication process guide #certification #publication #register q3 what are the application icon and screenshot requirements? for information on the size, format, and file name requirements for application icons and screenshots, see app icons and screenshots guide #icon #image #file name #size #screenshot q4 can i set different application titles, icons, and screenshots for different languages or countries? you can define different titles and application descriptions for different languages in the "title/description" menu, select the applicable languages and define the application title and description for each language warningthe application title for the default language must be the same as the title defined in the application configuration file, within the name or label element unlike the titles and application descriptions, it is not possible to define different icons and screenshots for different languages or countries for more information, see entering application information #description #icon #language #localization #name #screenshot #title #translation q5 can i use the same application name for multiple model groups? the application name is used to identify an application in the seller office it can be different from the application title, which is shown on samsung apps tv you can support multiple model groups under the same application name for more information on defining the target model groups, see distributing applications guide if you want to manage your application for specific model groups under a separate application name, create a "1 1 q&a" ticket with a detailed request, to be reviewed by the app management team #app id #application id #app name #application name #model group q6 can i submit different application versions for different model groups? yes submit an application update for each application version, making sure you select the applicable model groups for each one each application version goes through the certification process separately for more information on defining the target model groups, see distributing applications guide #model group #update #version #version up q7 can i prevent others from using my application name? the application name is used to identify an application in the seller office, so it is unique to your application and cannot be used by others however, multiple applications can use the same application title, which is shown on samsung apps tv #app name #application name #app title #application title #unique q8 how do i locate the tizen application id? the tizen application id is located in your application package root directory, in the "config xml" file the application id is the id attribute within the tizen application element #app id #application id #config xml #configuration #tizen q9 what information do i enter in the "caption" page of "app feature info"? in the "captions" page, define the content to use for testing the captioning features in your application enter the content title including the episode number, if applicable and where to find the content in the application #caption #closed captioning #subtitle #test information q10 can i include a video demonstrating how to use the application? yes you must attach the app ui description file created using the provided template on the "verification info" menu you can also include additional attachments, such as a demonstration video warningyou cannot use a demonstration video exclusively to provide any required registration details the video can only function as additional information you must still separately provide all the information needed for the qa certification team to fully verify all application features if a feature cannot be tested, it causes application certification to fail with critical defects #app ui description #application ui description #attachment #demo video #video q11 what is the age rating based on? do i need to provide an age rating certificate? when you submit your application, you must define the age groups for whom the application content is appropriate applications that do not follow the age rating guide cannot be published your application must not contain violent or pornographic content, or abusive language applications that violate the content policy can be terminated to publish your application in brazil or korea, you must provide an age rating certificate importantapplications with an 18+ age rating cannot be published in korea, saudi arabia, or the united arab emirates local cultural restrictions can also prevent applications from being published in saudi arabia and the united arab emirates #age limit #age rating #content policy #rating certificate #rule #young audience q12 do i need to provide the privacy policy document in korean? when you register your application, if your application collects any user data, you must provide a url to your privacy policy document the privacy policy must be written in english if the application is to be published in korea, you must provide it in both english and korean #language #korean #privacy policy #translation #user data q13 how do i submit a samsung legacy platform application? submission of the samsung legacy platform version is no longer supported only the tizen version can be submitted #samsung legacy platform #submit #update #version up q14 which time zone is the release date request based on? the release date is based on us pacific standard time pst #release date #time zone q15 my application has been launched why is it not visible on samsung apps tv? make sure you are using a tv from the model groups and the service country you defined when you registered the application in the seller office to add model groups, add a model group while requesting a new release for more information, see the requesting new release guide to add service countries, contact your local content manager first and then add them from "service country/region" at this point you must enter a reason for the change and the change is deployed after samsung reviews the reason for more information, see the setting service country guide #app store #country #model group #registration #samsung apps tv #visible q16 can i have my application preinstalled on smart tvs? to request having your application preinstalled on samsung smart tvs, contact your content manager #preinstall