Developer support

If you meet an issue while using Samsung Health Data SDK, please visit Dev Support.

After logging into a Samsung Account, submit a query with an event log and a detailed issue description. You can get the event log with the following instruction:

1. It is recommended to connect to a Wi-Fi network on your phone.
2. Go to Samsung Health > Settings > About Samsung Health on the phone.
3. Tap the Samsung Health logo on the top quickly, more than 10 times until the Send log report button appears.
   Tap the button.
4. Select an email app from the popup.
5. Save the email’s attachment and copy the app information such as Samsung Health version and device model.
6. Share the obtained log report by attaching it to the support request.