Go-Live Checklist

Request production launch only after every applicable item below is complete.

Portal and approval

  • Partner and card programme information is complete and current.
  • The intended card type, subtype and use case are approved.
  • Template verification is complete and Testing Mode has been handled according to the launch procedure.
  • Production identifiers, certificates and endpoints are configured; test values are not present in production configuration.

Implementation

  • The production service generates the selected ATW link method correctly.
  • The official entry-point asset and fallback behaviour are implemented on every supported channel.
  • Card payloads satisfy the common and card-type-specific specifications.
  • Callback and lifecycle endpoints authenticate requests, validate inputs and behave idempotently.
  • Update, cancellation, expiry and deletion scenarios have been tested where applicable.

Security and operations

  • Private keys and credentials are held in an approved secret store and are not present in source code, client applications or logs.
  • Certificate expiry and rotation are monitored.
  • Time synchronisation, request tracing, alerting, retry limits and incident ownership are in place.
  • Partner support can trace a failed journey using the time, Card ID, refId and request ID without collecting unnecessary personal data.

Launch evidence

  • End-to-end acceptance results are recorded for supported devices, regions and channels.
  • Known limitations and user-facing fallbacks are documented.
  • Technical and business owners have approved the launch scope.

For launch or integration issues, use Technical Support.