Create a new service in the Samsung Pay Portal

To integrate with Samsung Pay, you need a service that consists of the following:

  • Service type, selected when creating the service
  • Service ID, generated by Samsung for your created service

When communicating with Samsung Pay, your app passes the service details so that Samsung Pay can verify your partnership status.

The service is bound to your app, and only one app can be bound with each service ID. However, depending on your certificate signing request (CSR) or testing requirements, you can deploy a single app with multiple services. For example, the usual process is to first create a service in the Staging environment for your app for testing purposes, and when the app is ready for production, to create a separate service (with the same configuration) in the Production environment and release it for live use.

Examples of service-app combinations

App deployment scenario

 Unique service-app combinations
Global app using a different CSR in different regions

 Service 1 = (com.issuer.walletapp, CSR1_US)
Service 2 = (com.issuer.walletapp, CSR2_PLCC_ABCMart)
Global app using a different CSR for different card services

 Service 1 = (com.issuer.walletapp, CSR1_Regular)
Service 2 = (com.issuer.walletapp, CSR2_PLCC_ABCMart)

A service in the portal has a specific status:

  • Debugging: When you create a service, this status is used while you test your app.
  • Requested: After you request a status change (like release approval) for the service, this status shows that Samsung Pay is checking and processing your request.
  • Blocked: If Samsung Pay cannot approve the status change for any reason, the service gets blocked and you need to modify your app and request approval again. In the meanwhile, the service cannot be used.
  • Approved: After Samsung approves the service for live production, this status is shown.
  • Rejected: If a problem is found with a service already in production, this status is shown while you fix the problem and re-release the app. In the meanwhile, the service can still be used.

To create a service:

  1. Log in to the Samsung Pay Portal.

  2. In the All Services section of your dashboard, click CREATE NEW.

  3. Select Push Provisioning and click NEXT.

  4. Configure your service:

    1. Enter the Service Name for your new service.

    2. Enter all your Issuer Names one by one and click ADD after each name. The names correspond to your financial institution's name registered with the card networks.

    3. Select your Service Location countries.

    4. Select Staging or Production for the Environment to indicate whether the service is for testing or live use.

    5. Confirm your agreement with the portal's terms and conditions by ticking the check box.

    6. Click NEXT.

    7. Bind an app to the service. Select an existing app from the app list, or turn on the Create New App toggle and enter the app details below the app list to create and bind a new app.

    8. Click NEXT.

    9. Define test accounts and their debug expiration date.