Certification Defects Q&A

The following questions are related to resolving certification defects.

To retrieve information about the defects found during certification, select an application and click the "Defect Resolve" menu. The defects are grouped by the applicable model group.

For more information, see Resolving Defects guide.


#critical defect #defect details #defect information #fail

Yes. You can submit the version of the application with the same version number, even if the application package content has not changed when your application was rejected or dropped or fail.


#app package #application package #certification process #defect resolution #version number

Each defect found during certification is assigned a grade that represents the defect severity:

  • "A" defects are very serious defects. Major applications with "A" defects cannot be published.
  • "B" defects are bugs which are recommended to be resolved.
  • "C" defects are minor and do not affect application functionality. They are typically related to the UI/UX.

#bug #critical defect #defect resolution #defect type #grade

Yes. To release the application only for the model groups that passed certification, you can drop the failed model groups from the certification process.

For more information, see Changing Application Status guide.


#fail #limited release #model group #pass

To retrieve information about the defects found during certification, select an application and click the "Defect Resolve" menu. The defects are grouped by the applicable model group. For each defect resolved, define the cause and resolution.

If you have modified any application code, you must also submit a new version of the application.

For more information, see Resolving Defects guide.


#defect resolution #resolve #version up #version update

The QA certification team does not provide platform logs, but you can submit an application package that generates JavaScript console logs. The certification team can reproduce the defect and share the console logs with you.


#console log #platform log

You must attach the App UI Description file created using the provided template on the "Verification Info" menu before requesting a release. In the file, you can also list the key mappings for any remote control keys that have been mapped to custom functions in your application.


#app ui description #application ui description #key function #key mapping #remote control