Samsung Smart Hospitality Display devices provide rich capabilities for video playback using the available audio and video decoders. This topic describes the media formats supported by the Samsung Hospitality Display devices and the limitations on their support.
Table 1. 23TV_STANDARD1_B2B (UHD) video specifications
General Limitations
Media with errors cannot be played with some codecs.
Media cannot be played if the file is corrupted or the information in the container is wrong.
Media with higher bit or frame rate than specifications can cause video or audio playback to stall.
Seek (jump) function is not supported if the index table is corrupted.
Network streaming content playback can be choppy, depending on network status.
Some USB and digital camera devices can be incompatible with the player.
Videos playing on the panel can be shown at lower frame rates than the original sources.
Video Decoder Limitations
H.264 FHD: Level 4.2 supported (FMO/ASO/RS not supported).
H.264 UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160.
HEVC FHD: Level 4.1 supported.
HEVC UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160.
HEVC: Supported only for MKV/MP4/TS containers.
VC-1 AP L4: Not supported.
GMC 2 and higher: Not supported.
Audio Decoder Limitations
WMA 1: Not supported.
WMA 9 Pro: Lossless and Voice not supported.
WMA 10 Pro: 5.1 channel supported.
QCELP and AMR NB/WB: Not supported.
MPEG-H: Only supported on target devices for South Korea.
Vorbis: 5.1 channel supported.
DD+: 5.1 channel supported.
Sampling rates 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 kHz supported, depending on codec.
ImportantThe DTS Audio codec is not supported on 2023 HTVs. For smooth playback, if a DTS Audio track is part of your manifest, make sure other audio tracks can be selected.
The WMV, VC-1, and WMA codecs will no longer be supported on 2025 and later device models.
Table 2. 23TV_STANDARD1_B2B (FHD) video specifications
General Limitations
Media with errors cannot be played with some codecs.
Media cannot be played if the file is corrupted or the information in the container is wrong.
Media with higher bit or frame rate than specifications can cause video or audio playback to stall.
Seek (jump) function is not supported if the index table is corrupted.
Network streaming content playback can be choppy, depending on network status.
Some USB and digital camera devices can be incompatible with the player.
Videos playing on the panel can be shown at lower frame rates than the original sources.
Video Decoder Limitations
H.264 FHD: Level 4.2 supported (FMO/ASO/RS not supported).
H.264 UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160.
HEVC FHD: Level 4.1 supported.
HEVC UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160.
HEVC: Supported only for MKV/MP4/TS containers.
VC-1 AP L4: Not supported.
GMC 2 and higher: Not supported.
Audio Decoder Limitations
WMA 1: Not supported.
WMA 9 Pro: Lossless and Voice not supported.
WMA 10 Pro: 5.1 channel supported.
QCELP and AMR NB/WB: Not supported.
MPEG-H: Only supported on target devices for South Korea.
Vorbis: 5.1 channel supported.
DD+: 5.1 channel supported.
Sampling rates 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 kHz supported, depending on codec.
ImportantThe DTS Audio codec is not supported on 2023 HTVs. For smooth playback, if a DTS Audio track is part of your manifest, make sure other audio tracks can be selected.
The WMV, VC-1, and WMA codecs will no longer be supported on 2025 and later device models.
Table 3. 22TV_STANDARD1_B2B (UHD) video specifications
General Limitations
Media with errors cannot be played with some codecs.
Media cannot be played if the file is corrupted or the information in the container is wrong.
Media with bit rate or frame rate higher than the specifications may cause video or audio playback to stall.
Seek (jump) function is not supported if the index table is corrupted.
Depending on the network status, playback of the network streaming content may be glitched.
Some USB and digital camera devices may be incompatible with the player.
Videos playing on the panel may be shown at lower frame rates than the original sources.
Video Decoder Limitations
H.264 FHD: Level 4.2 supported (FMO/ASO/RS not supported)
H.264 UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160
HEVC FHD: Level 4.1 supported
HEVC UHD: Level 5.1 supported, seamless resolution change supported up to 3840x2160
HEVC: Supported only for MKV/MP4/TS containers
VC-1 AP L4: Not supported
GMC 2 and higher: Not supported
Audio Decoder Limitations
WMA 1: Not supported
WMA 9 Pro: Lossless and voice not supported
WMA 10 Pro: 5.1 channel supported
QCELP and AMR NB/WB: Not supported
MPEG-H: Supported only on target devices for South Korea
Vorbis: 5.1 channel supported
DD+: 5.1 channel supported
Sampling rates 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 kHz supported, depending on the codec
ImportantThe DTS Audio codec is not supported on the 2022 HTVs. For smooth playback, if a DTS Audio track is part of your manifest, ensure that the other audio tracks can be selected.
The WMV, VC-1, and WMA codecs will no longer be supported on 2025 and later device models.
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