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Intellectual Property Infringement Report Process

Samsung respects intellectual property laws and takes reports of infringement very seriously. If you find content in the Samsung Galaxy Store that you believe infringes your intellectual property rights, please complete and submit the form at the end of the page. To report an infringement of your copyright, you may also submit a notice to our registered DMCA Agent by emailing appcopyright@samsung.com.

How does the Intellectual property infringement reporting process work for the Samsung Galaxy Store?

When an intellectual property rights owner reports a suspected case of infringement , our content review team may notify the publisher of the content and/or suspend or remove the reported content or take whatever other measures we think are necessary in accordance with the applicable intellectual property laws and other related regulations, which vary by country. In appropriate circumstances, Samsung will terminate or suspend the account and/or block the access (temporarily or permanently) of the publisher that repeatedly infringes intellectual property rights or violates other related regulations

What can a seller do when their content is reported as infringing?

  • If seller has received a copyright infringement report

If the reported publisher is the lawful copyright owner of or has the right to post the reported content, the publisher may prepare evidence and submit a counter notice to Samsung within ten (10) business days that includes (a) the publisher’s physical or electronic signature; (b) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (c) a statement under penalty of perjury that publisher has a good faith belief that the material was removed or disabled as a result of mistake or misidentification; (d) the publisher’s name, address and telephone number and consent to jurisdiction and agreement to accept service of process from the party who reported the content. This counter notice is forwarded to the reporter. The reporter must declare within 10 business days of receiving the counter notice that the reporter has filed an action seeking a court order to restrain the publisher. If there is no statement by the deadline, access to the reported content in the Samsung Galaxy Store may be restored.

  • If seller has received a trademark infringement report

If the reported publisher is the lawful trademark owner of or has the right to post the reported content, the publisher may prepare evidence and attempt to resolve the matter directly with the reporter.

  • (UK, Europe only) If seller has received a registered or unregistered design right (also called a design patent) infringement report

If the reported publisher is the lawful owner of or has the right to post the reported content, the publisher may prepare evidence and attempt to resolve the matter directly with the reporter.

All the information in an infringement report information must be accurate and based on facts.

  • If you submit a false report on a suspected copyright infringement, you may be held liable for damages in accordance with the Digital Millennium Copyright Act (DMCA) Article 512(f) or similar laws in other countries.
  • If you submit a false report on a suspected trademark or other infringement, you may be held liable for damages in accordance with laws in each country.