Application Operation Management

This topic explains the processes for pre-deployment certification process, quality monitoring, and issue resolution.

Pre-deployment Certification

Before release, your application must meet the applicable certification requirements for functionality, performance, stability, security, and platform compatibility.

Review the relevant developer guidelines and use the available Samsung tools and APIs to identify and address potential issues before submitting your application for release.

Continuous Quality Management

After release, Samsung may monitor your application's quality indicators, such as platform stability, abnormal application behavior, and resource usage. The monitoring can help identify issues that affect the application, other applications, or the user's overall TV experience.

Issue Resolution

If an issue is identified, Samsung may provide relevant diagnostic information and remediation guidance. You are expected to investigate any issues identified in your application, implement the necessary fixes, and submit, when required, an updated application version for release.

Applications that repeatedly fail to meet applicable quality requirements, or cause a material impact on platform stability or security, may be subject to remedial measures in accordance with applicable Samsung policies and procedures.